Returns
We want you to love your DiFerdinando pieces. If something isn’t right, we’re here to help.
Return Window:
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Returns are accepted within 14 days of delivery
Return Requirements:
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Item must be unworn, unused, and in original condition
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All tags and packaging must be included
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Final Sale items cannot be returned
Return Shipping:
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Because we maintain limited quantities of each design, a 10% restocking fee applies to all returns.
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Customer is responsible for shipping the item back
How to Start a Return:
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Email us at info@shopdiferdinando.com with your order number
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We will provide return instructions
Refunds are issued to the original form of payment once the return is processed.
Exchanges
We offer easy exchanges if you’d like a different style or color.
Exchange Policy:
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Exchanges must be requested within 14 days of delivery
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Item must be in original, unused condition
Shipping & Fees:
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Customer ships the original item back (shipping cost not covered)
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No restocking fee for exchanges
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Free shipping on the replacement item
How to Request an Exchange:
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Email info@shopdiferdinando.com with your order number and the item you’d like instead
Order Issues or Questions
If your order arrives damaged, incorrect, or you have any questions, please contact us at info@shopdiferdinando.com with your order number and we’ll make it right immediately. We’re here to help and want you to have the best DiFerdinando experience.
